Catholic Charities - Diocese of Norwich

The mission of Catholic Charities, Diocese of Norwich, Inc. is to respond to Christ’s call to care for those in need by providing compassionate, social services for individuals and families living in the Diocese of Norwich.  These services shall be provided in a fiscally responsible manner with an emphasis on quality, efficiency and effectiveness, with special attention to people who are poor or disadvantaged.

Catholic Charities, Diocese of Norwich, Inc. provides a wide array of social services to the residents of New London County, Middlesex County, Windham County, Tolland County and Fishers Island, New York.  All agency programs are accredited by the Council of Accreditation for Children and Family Services.

Catholic Charities has had a presence in the area since 1921, making it the region’s oldest social service agency.  The agency has been providing social services in the areas of basic human needs; housing counseling; mental health and substance abuse counseling; family life education; adoption; and pregnancy services.  The agency goal is to assist families and individuals in meeting their basic human needs, as well as supporting, strengthening, and empowering them to attain their highest level of self-sufficiency through education and enrichment programs.  The agency provides its services with caring and competence, regardless of race, ethnicity, or religion, with a special dedication to assisting those with the greatest needs, and those who would not often be served by others.  In doing so, Catholic Charities has a strong commitment to client satisfaction and within an atmosphere of sensitivity and respect to a person’s spiritual background and values.

The people that Catholic Charities most often serves have barriers of one sort or another to being self-sufficient.  These obstacles are frequently rooted in poverty, which is why the agency’s primary services are:

  • Basic Needs and Case Management Services to those who request help with food, shelter, transportation, medication and other basic needs. Catholic Charities, Diocese of Norwich, Inc. has been known in the community as a provider of Emergency Financial Assistance and Case Management Services from its inception in 1921.  Helping individuals and families during crisis with basic human needs as well as helping them to become self-sufficient is the agency’s largest program offered in all three offices in Norwich, New London and Willimantic. Clients are help with immediate needs as well as with developing a plan of self sufficiency for the future.  Case management services include Empowering People for Success Program through Connecticut Council of family Service Agencies which prepares individuals to successfully engage in their employment plan. Services provided through this program also include administration of payments for individual’s rent and/or utilities and other day to day living expenses.  This include distribution of funds from FEMA, Operation Fuel, and various community and government grants aimed at helping individuals and families through financial subsidies.  
  • Housing Counseling Program provides mortgage delinquency counseling, budget/credit counseling, rental assistance, landlord/tenant counseling, and homebuyer education classes sponsored by the CT Housing Finance Authority.  Our program specializes in analyzing the long term affordability of the home, empowers the homeowner to gain tools necessary to encourage long term sustainability, and offers one-on-one counseling as well as group sessions designated to address the immediate and long term needs of families facing foreclosure.  The program also provides personalized counseling and assistance with money management, debt reduction, and other financial issues. Over the years the agency provided help to countless individuals and families developing solid knowledge of resources, effective techniques with clients and overall exceptional expertise in this subject matter;
  • Behavioral Health Services for problems in living, addictions and psychiatric illness are offered to individuals, families and couples through Individual, Couple, Family and Group Therapy.  Comprehensive outpatient services include psychiatric evaluations and consultation, medication assessments, 24-hour crisis intervention and emergency services. Further specialized treatment programs include Adult and Adolescent Substance Abuse, Co-occurring Disorders Treatment, and Parent Education Program mandated thorough the court system for individuals going through divorce proceedings.  The Behavioral Health Clinic was granted Enhanced Care Clinic status in 2008.
  • Adoption Services to adoptive families, adopted children, and birth parents.  The agency conducts home studies, relative searches, domestic and international adoptions.
  • Pregnancy Services are provided to birth parents and family members, including pregnant testing, counseling, parenting education, mentors, and foster homes for infants awaiting adoption placement.



331 Main St.,  Norwich, CT 06360
Tel. 860-889-8346, Fax: 860-889-2658

28 Huntington  St., New London, CT 06320
Tel. 860-443-5328, Fax: 860-443-6013

88 Jackson St., Willimantic, CT 06226
Tel. 860-423-7065, Fax: 860-456-1096

151 Broad St., Middletown, CT 06457
Tel. 860-346-0060, Fax 860-346-0054